PPlatformAppStores

Creatio Marketplace

CRM

Creatio · CRM & sales clouds

Best for: Partners building no-code/low-code CRM and BPM apps for Creatio customers.

Overview

Creatio Marketplace is the extension ecosystem for Creatio's no-code CRM and workflow-automation platform (marketing, sales, service, and the Studio no-code environment). It is partner-gated: only organizations holding Marketplace-partner status can develop and publish, and the audience skews toward Creatio implementation partners and ISVs building vertical CRM solutions, connectors, and — increasingly — AI Agents built on Creatio.ai.

Integrations authenticate to Creatio via OAuth 2.0 (Identity Service), with OData 4 as the primary REST data surface plus DataService and custom web services; Basic and cookie/forms auth exist for legacy scenarios. Monetization runs through Creatio's partner economy rather than a self-serve checkout, and every published revision passes a human review by Marketplace support before going live. Choose Creatio when you are building for organizations already standardized on Creatio's no-code CRM/BPM stack, or when you want to distribute a packaged vertical CRM app or Creatio.ai agent to that partner-driven base.

How to build & ship

  1. 1Obtain Creatio Marketplace partner status and set up a development environment
  2. 2Build the app in Freedom UI as a composable app (sections, pages, business logic) or reusable component
  3. 3Implement server logic in C#/.NET and client logic with the Freedom UI framework
  4. 4Package the app and configure it for composable-architecture compatibility
  5. 5Submit the listing; it moves from development to verification by Creatio support, then to the showcase

Key APIs & SDKs

Freedom UI (client-side framework)
Creatio .NET / C# server-side API
DataService & OData APIs
Business process / workflow engine
Configuration packages
Web services integration

Integration types

Embedded app
Connector
Workflow action
Widget

Authentication & security

  • Primary auth: OAuth 2.0
  • Also supports: API key, None
  • Security review: Required
  • Only Marketplace-partner organizations may publish; every listing and revision is reviewed by Creatio support before going live.
  • Creatio Marketplace support verifies the submitted app (against Freedom UI and packaging requirements) before it appears in the showcase; specific turnaround is not publicly fixed.
  • No fixed public platform-wide rate limit; depends on tenant and deployment.
Auth docs Store policies

Monetization

Free
Paid app
Revenue share
Listing fee
Onboarding
Marketplace-partner status required (fees vary)
Commission
Partner commissions cited at 20–50% on bookings; app-developer take-rate not publicly disclosed
Merchant of Record
Creatio/partner handles subscription billing

Pros & cons for builders

Pros

  • No-code/low-code Freedom UI speeds building on a composable architecture
  • Full .NET extensibility for complex server-side logic
  • Access to Creatio's CRM/BPM customer base with less marketplace competition
  • Strong native process-automation engine to build on

Cons

  • Smaller ecosystem and audience than major CRM marketplaces
  • Partner status is required before you can publish
  • New apps must use Freedom UI, forcing migration of older Classic UI work