PPlatformAppStores

Creatio Marketplace

CRM

Creatio · CRM & sales clouds

Best for: Partners building no-code/low-code CRM and BPM apps for Creatio customers.

Overview

Creatio Marketplace is the extension ecosystem for Creatio's no-code CRM and workflow-automation platform (marketing, sales, service, and the Studio no-code environment). It is partner-gated: only organizations holding Marketplace-partner status can develop and publish, and the audience skews toward Creatio implementation partners and ISVs building vertical CRM solutions, connectors, and — increasingly — AI Agents built on Creatio.ai.

Integrations authenticate to Creatio via OAuth 2.0 (Identity Service), with OData 4 as the primary REST data surface plus DataService and custom web services; Basic and cookie/forms auth exist for legacy scenarios. Monetization runs through Creatio's partner economy rather than a self-serve checkout, and every published revision passes a human review by Marketplace support before going live. Choose Creatio when you are building for organizations already standardized on Creatio's no-code CRM/BPM stack, or when you want to distribute a packaged vertical CRM app or Creatio.ai agent to that partner-driven base.

How to build & ship

  1. 1Obtain Creatio Marketplace partner status and set up a development environment
  2. 2Build the app in Freedom UI as a composable app (sections, pages, business logic) or reusable component
  3. 3Implement server logic in C#/.NET and client logic with the Freedom UI framework
  4. 4Package the app and configure it for composable-architecture compatibility
  5. 5Submit the listing; it moves from development to verification by Creatio support, then to the showcase

Key APIs & SDKs

Freedom UI (client-side framework)
Creatio .NET / C# server-side API
DataService & OData APIs
Business process / workflow engine
Configuration packages
Web services integration

Integration types

Embedded app
Connector
Workflow action
Widget

Authentication & security

  • Primary auth: OAuth 2.0
  • Also supports: API key, None
  • Security review: Required
  • Only Marketplace-partner organizations may publish; every listing and revision is reviewed by Creatio support before going live.
  • Creatio Marketplace support verifies the submitted app (against Freedom UI and packaging requirements) before it appears in the showcase; specific turnaround is not publicly fixed.
  • No fixed public platform-wide rate limit; depends on tenant and deployment.
Auth docs Store policies

Monetization

Free
Paid app
Revenue share
Listing fee
Onboarding
Marketplace-partner status required (fees vary)
Commission
Partner commissions cited at 20–50% on bookings; app-developer take-rate not publicly disclosed
Merchant of Record
Creatio/partner handles subscription billing

Pros & cons for builders

Pros

  • No-code/low-code Freedom UI speeds building on a composable architecture
  • Full .NET extensibility for complex server-side logic
  • Access to Creatio's CRM/BPM customer base with less marketplace competition
  • Strong native process-automation engine to build on

Cons

  • Smaller ecosystem and audience than major CRM marketplaces
  • Partner status is required before you can publish
  • New apps must use Freedom UI, forcing migration of older Classic UI work

Frequently asked questions

How do I get my app approved on Creatio Marketplace?

Creatio Marketplace support verifies the submitted app (against Freedom UI and packaging requirements) before it appears in the showcase; specific turnaround is not publicly fixed.

What authentication does Creatio Marketplace use?

Creatio Marketplace apps primarily authenticate with OAuth 2.0, also supporting API key, None.

How is Creatio Marketplace monetized?

Creatio Marketplace supports Free, Paid app, Revenue share, Listing fee. Typical commission: Partner commissions cited at 20–50% on bookings; app-developer take-rate not publicly disclosed. Onboarding fee: Marketplace-partner status required (fees vary).

Is a security review required to list on Creatio Marketplace?

Yes, Creatio Marketplace requires a formal security or listing review before apps go live. Only Marketplace-partner organizations may publish; every listing and revision is reviewed by Creatio support before going live.