PPlatformAppStores

Bitrix24 Market

CRM

Bitrix, Inc. · CRM & sales clouds

Best for: Developers adding CRM/collaboration integrations for Bitrix24's SMB users.

Overview

Bitrix24 Market is the app marketplace for Bitrix24, an all-in-one CRM, collaboration, telephony, and business-management suite popular with SMBs globally. Developers build against the Bitrix24 REST API to add CRM automation, Open Channel messenger connectors, telephony, chatbots, embedded UI widgets, and workflow (robot) actions, distributed either as public mass-market apps or as private local apps installed on a single account.

Authentication for mass-market apps is OAuth 2.0: the user authorizes the app, which is redirected back with a code exchanged at the oauth.bitrix.info server; local apps can instead use permanent incoming-webhook codes. To go live, developers submit the app for moderation against Bitrix's published rules. A notable constraint: only free apps can be published, and monetization must be implemented through in-app purchases rather than a store-set price. Choose Bitrix24 Market to reach a large global SMB base with CRM connectors, messenger/telephony integrations, chatbots, or workflow automations.

How to build & ship

  1. 1Register a developer account and create an app in the developer profile / partner portal
  2. 2Choose an app type: static HTML/JS single-page app or a server app (PHP, Python, etc.)
  3. 3Integrate with the Bitrix24 REST API via the JS SDK (client) or OAuth 2.0 (server), and handle events
  4. 4Configure the app UI placement (menu page, widgets, slider) and localize for target regions
  5. 5Submit the app for moderation, then publish to Bitrix24 Market after approval

Key APIs & SDKs

Bitrix24 REST API
BX24 JS SDK
OAuth 2.0 (server apps)
Event handlers / webhooks
Placements / embedding API
CRM REST methods

Integration types

Embedded app
Connector
Workflow action
Widget
Bot

Authentication & security

  • Primary auth: OAuth 2.0
  • Also supports: Webhook
  • Security review: Required
  • Apps are submitted for moderation and must pass Bitrix's rules review before publication; local single-account apps can bypass listing.
  • Bitrix24 moderators review submissions, usually within about 2-3 business days, with a per-region chat to resolve issues before publication.
  • REST API enforces per-method operation throttling; exact ceilings depend on plan and method.
Auth docs Store policies

Monetization

Free
Paid app
Usage-based
Onboarding
$0
Commission
Only free apps may be listed; monetization is via in-app purchases handled by the developer
Merchant of Record
Developer-handled via in-app purchases

Pros & cons for builders

Pros

  • Technology-agnostic backends (any language) via OAuth REST
  • JS SDK makes lightweight static apps quick to ship
  • Fast, communicative moderation with regional support
  • Access to Bitrix24's large SMB collaboration/CRM base

Cons

  • Docs and UX skew toward Bitrix24-specific conventions and regions
  • Fragmented cloud vs. self-hosted (on-premise) deployment targets
  • Smaller Western-market presence than leading CRM stores

Frequently asked questions

How do I get my app approved on Bitrix24 Market?

Bitrix24 moderators review submissions, usually within about 2-3 business days, with a per-region chat to resolve issues before publication.

What authentication does Bitrix24 Market use?

Bitrix24 Market apps primarily authenticate with OAuth 2.0, also supporting Webhook.

How is Bitrix24 Market monetized?

Bitrix24 Market supports Free, Paid app, Usage-based. Typical commission: Only free apps may be listed; monetization is via in-app purchases handled by the developer. Onboarding fee: $0.

Is a security review required to list on Bitrix24 Market?

Yes, Bitrix24 Market requires a formal security or listing review before apps go live. Apps are submitted for moderation and must pass Bitrix's rules review before publication; local single-account apps can bypass listing.