PPlatformAppStores

Webex App Hub

Workspace

Cisco Systems, Inc. · Productivity & collaboration suites

Best for: Meeting and messaging add-ons for organizations standardized on Cisco Webex.

Overview

Webex App Hub is Cisco's directory for apps that extend the Webex messaging, meetings, and calling suite. Developers build three main artifacts: Bots (bot-token driven chat automation), Integrations (OAuth 2.0 apps acting on behalf of a user), and Service Apps (organization-level apps using a token-refresh model for admin-authorized access), plus Embedded Apps that render inside the Webex client. Integrations use the standard OAuth 2.0 authorization-code grant.

Submission is a genuine review, not a self-serve publish. After submitting, the app passes through a marketing-materials phase and a technical review where the team tests the OAuth grant flow against demo accounts and enforces minimal scopes (apps requesting the broad spark:all scope are rejected). The cycle typically runs 1–3 weeks. Choose Webex App Hub when your product needs to live inside an enterprise Cisco collaboration environment with bots, admin-scoped Service Apps, or embedded meeting and messaging experiences; monetization is left to the developer, so App Hub functions mainly as a trusted discovery surface.

How to build & ship

  1. 1Register your integration, bot, or embedded app on the Webex Developer Portal (My Apps)
  2. 2Build with the relevant framework — Embedded Apps SDK, Webex REST API, or a bot framework
  3. 3Configure OAuth 2.0 (for integrations) or bot tokens and the required scopes
  4. 4Prepare marketing assets (512x512 icon, screenshots) and complete the submission checklist
  5. 5Open the app in My Apps and click Submit to Webex App Hub

Key APIs & SDKs

Webex Embedded Apps SDK
Webex REST API
OAuth 2.0 (integrations)
Bot Framework / Bots API
Webhooks

Integration types

Bot
Embedded app
Connector
Workflow action

Authentication & security

  • Primary auth: OAuth 2.0
  • Also supports: JWT, API key
  • Security review: Required
  • A multi-stage review tests the OAuth grant flow against demo accounts and enforces minimal scopes; typically 1–3 weeks.
  • Submissions go through a multi-phase App Hub review — marketing/listing materials first, then functionality and usability testing plus a technical review with demo accounts — generally around 2-3 weeks.
  • Most REST APIs limited to roughly 300 requests/minute (higher for /people and /messages); 429 with a Retry-After header.
Auth docs Store policies

Monetization

Free
Paid app
Onboarding
$0
Commission
No native rev-share; developers monetize their own service
Merchant of Record
Developer is MoR for any paid service

Pros & cons for builders

Pros

  • Distribution across Webex meetings, messaging, and spaces
  • Multiple app types supported (embedded apps, integrations, bots)
  • Clear submission checklist and documented review stages
  • Enterprise/Cisco ecosystem reach

Cons

  • Review can take several weeks and is asset-and-checklist heavy
  • Smaller third-party developer community than the largest platforms
  • Embedded app constraints require careful hosting and framing setup