Freshworks Marketplace
Freshworks Inc.
Helpdesk
Marketplace for apps that extend Freshdesk, Freshservice, and other Freshworks customer-service products.
Onboarding$0
Commission0% direct; billing handled by developer
Moderate· L2
Domain
Helpdesk app marketplaces
Ticketing, ITSM, and customer-service tools where apps raise agent productivity.
6 marketplaces in this directory match this tag.
Helpdesk marketplaces — ServiceNow Store, Freshworks Marketplace, Zendesk Marketplace, Intercom App Store, Front App Marketplace, Gorgias App Store — reach support and IT teams living inside a ticketing tool all day. Apps that embed context in the agent workspace, automate routine tickets, or sync with CRM and engineering systems raise measurable productivity, which support leaders budget for directly.
The typical build is an embedded panel inside the agent view (Zendesk’s ZAF, Freshworks’ FDK) plus connectors against the platform’s REST APIs, almost always behind OAuth 2.0 (Freshworks is the API-key exception among the group). ServiceNow sits at the high-compliance, partner-certified end; Zendesk, Freshworks, Intercom, Front, and Gorgias are faster to list and better suited to SMB and mid-market support teams.
Front App Marketplace
FrontApp, Inc.
Helpdesk
Front's integrations marketplace for Plugin-SDK side-panel apps and Core/Channels API connectors into its shared-inbox platform, via a tiered partner program.
OnboardingNone to list
CommissionNo storefront cut; partners monetize their own SaaS and via referrals
Moderate· L2
AI agentsGorgias App Store
Gorgias, Inc.
Helpdesk
Gorgias's App Store for embedded ecommerce-helpdesk apps and API connectors, with OAuth2 for public apps and an AI-agent-centric platform.
OnboardingNone to list
CommissionPartner program pays revenue for referrals and integrations (exact terms not published)
Moderate· L2
AI agentsIntercom App Store
Intercom, Inc.
Helpdesk
Intercom's marketplace for Canvas Kit-embedded Inbox/Messenger apps and Fin AI-agent integrations, with OAuth for public apps and a partner program.
OnboardingNone to list
CommissionApp Partner Program terms are negotiated, not publicly published
Advanced· L3
AI agentsServiceNow Store
ServiceNow, Inc.
Helpdesk
Marketplace for ITSM, ITOM, and workflow apps built on the ServiceNow platform.
OnboardingTechnology Partner Program fees vary
CommissionNegotiated per partner agreement
Advanced· L3
AI agentsZendesk Marketplace
Zendesk, Inc.
Helpdesk
Marketplace for apps and integrations that extend Zendesk Support, Chat, and Sell.
Onboarding$0
Commission0% direct; billing handled by developer
Moderate· L2
AI agents